Frequently asked questions

Click Login at the top of any page and enter your email, or click Start free to create an account. We email you a 6-digit code: type it in and you are logged in, with no password to remember. If there is no account for that email yet, you are asked to create one first (your name is optional). You can also score your first job on the home page before you register: when you then enter your email and the code, your account is created and the job moves into it. If the code does not arrive within a minute, check your spam folder, make sure the address is spelled correctly, then ask for a new code. Still stuck? Email support@resumeruler.com.

Yes. Add a passkey under My account → Profile → Login methods, and from then on choose '…or log in with your passkey' in the Login window: your device's Face ID, Touch ID, Windows Hello or a security key logs you in, with nothing to type. Your email code keeps working too, so a lost device never locks you out. ResumeRuler stores only a public key; the secret never leaves your device.

ResumeRuler is an AI-powered assistant that helps you land more interviews. You add a job you care about, and ResumeRuler scores it against your real resumes, picks the resume that fits best, checks its ATS fit, shows what the job asks for that your resume is missing, and shows who you know at the company. Then it tailors your resume for that job, writes a cover letter, and prepares an interview playbook.

On the home page, paste a job link or the job description, upload your resume (one or more) and click Get my score. Your first job is on us, and your score is usually ready in under a minute. Then enter your email and the 6-digit code we send you to unlock B.O.O.S.T. (the resume boost), the cover letter and your interview playbook for that job. To score more jobs, choose FREE (2 jobs-to-score every month, at no cost) or a job pack. In My account you can also import your LinkedIn connections and set your job preferences, which sharpen every score.

Paste the job's link, or copy and paste the job description instead. If we can't read a link, we tell you, and you can paste the description then. Either way the job is analyzed the same way. Each successfully analyzed job uses one of your jobs-to-score.

You can start at no cost: your first job is on us, and FREE gives you 2 jobs-to-score every month. To score more, buy a one-time job pack, with no subscription: Starter lets you score 5 jobs for $3.99, Plus 12 jobs for $6.99, and Pro 25 jobs for $11.99. FREE and every pack include the same features: the Total Job Score, your Candidate Profile, Connection and Preferences scores, the best-fitting resume, up to 20 prompts on requirements you are missing, the resume boost with ATS score, your tailored resume, a tailored cover letter and an interview playbook. You can store up to 5 resumes, or up to 10 once you have bought Pro.

There is no subscription: nothing recurring to cancel and no monthly fee. Your first job is on us. After that, choose FREE in My account → Pricing (or when you create your account): you get 2 FREE jobs-to-score right away and 2 more every 30 days while FREE is your choice. Unused FREE jobs-to-score don't carry over to the next month, so you never hold more than 2 of them. If you haven't used your first free job yet, choosing FREE or a job pack replaces it. If you run out of jobs-to-score and haven't chosen FREE, we switch you to FREE on your next monthly sign-up date (the same day of the month you signed up) and let you know by email. Need more than 2 jobs a month? Buy a job pack at any time: FREE jobs-to-score you already have stay until the end of their 30 days and are used after your paid ones.

Jobs-to-score are your balance. Each one is one successfully analyzed job. The resume boost, the cover letter and the interview playbook for that job are included, whether you use them or not.

A job-to-score is used only when a new, unique job reaches a successfully scored state and the result is published to you. It is not used when the link cannot be read and no analysis is produced, when our AI provider fails before scoring completes, when the job is detected as a duplicate, when you re-score a job you already analyzed, or when you revisit, download, edit or dismiss a result. It is still used when the score turns out low, when you lose interest in the job, when you dismiss or delete the analyzed job, or when you never use the included boost, cover letter or playbook.

Jobs-to-score from a job pack never expire: it is one payment, and they stay on your balance until you use them. The same goes for jobs-to-score you receive from a referral or a share. Only FREE jobs-to-score end, when their 30 days are up. You can see your balance in My account → Pricing, and you can add more at any time. Packs stack: buying another pack adds to what you already have.

Yes. In My account, open Share, enter their email and how many of your available jobs-to-score to give. They leave your balance right away. The person has 30 days to claim them by logging in with that email, and once claimed they never expire. You can take a share back while it is still unclaimed, and unclaimed shares return to you automatically after 30 days. Some limits apply when both of you are on FREE. Shared jobs-to-score have no cash value, count as used for refunds, and never earn a referral reward.

Yes: give 1, get 1. Copy your referral link from My account → Refer and send it to friends. When a friend who is new to ResumeRuler signs up through your link and buys their first job pack, they get 1 extra job-to-score right away, and you get 1 after the 14-day refund window. Every 3 friends who qualify earn you 2 more. A pack obtained entirely with a code does not qualify, and neither do self-referrals. Referral jobs-to-score never expire and have no cash value.

Yes. Within 14 days of a purchase you can request a refund of the jobs-to-score you have not used from it. We refund them at the price you paid per job-to-score: if you bought Starter (5 jobs-to-score for $3.99) and used 2, the refund is for the 3 unused, $2.39. Jobs-to-score you have already used are not refundable, because the analysis has been delivered. If a job could not be analyzed, that job-to-score goes back to your balance automatically and does not count as used. FREE, bonus and promotional jobs-to-score have no cash value. To request a refund, email support@resumeruler.com from your account's email address.

By card through Stripe, or with PayPal. Payment happens on their secure checkout pages, and ResumeRuler never sees or stores your card details. Prices are in US dollars.

Your balance normally updates within seconds of the payment. If it hasn't after a few minutes, email support@resumeruler.com with the email address on your account and we'll sort it out within 1-2 days.

Each job gets a Total score out of 100, built from three things: how well your resumes fit the role, how closely it matches your ranked preferences (industries, location and work mode, seniority, pay, and more — a remote job counts as matching any location), and whether you know someone at the company, weighted by their seniority. Jobs are ranked highest-first. How to read it: below 60 is a poor fit and probably not your best choice; 60–74 is an OK fit with several gaps, so boost your resume and reassess; 75–89 is a strong fit, so boost and apply; 90 and above is a great fit, so apply. The ATS fit is shown alongside the score, not added to it: it estimates how well your best-fitting resume's wording passes applicant-tracking filters.

How to tell if your resume matches a job description →

ATS stands for Applicant Tracking System, the software companies use to collect and rank applicants. If your resume's ATS fit for a job is low, a person may never read it. ResumeRuler's ATS fit shows how well your resume covers the job's keywords and requirements, and which ones are missing. No outside tool can see a specific employer's ATS settings, so treat it as a guide, not a guarantee. When ResumeRuler boosts your resume for a job, it also raises its ATS fit for that job.

Will my resume pass the ATS? →

Yes — you set and rank your job preferences in My account (target industries, locations, work mode, seniority, pay, and more), and the scoring reflects those priorities.

If you upload multiple resume versions, ResumeRuler picks the one that best matches each job and tells you which to use.

ResumeRuler compares your full profile with what the job asks for, asks you about the gaps, and then tailors your resume for that job. It uses only facts from your resumes and your own answers: it never invents employers, titles, dates, degrees, certifications, tools or numbers, and it leaves out job terms your experience doesn't support. The changes are made in your own Word file as tracked changes, so your layout stays and you can review every edit, and you see the fit and ATS scores before and after. If the fit is poor to begin with, the boost will not inflate it: look at other jobs instead.

How to tailor your resume to a job without lying →

A PDF guide for one job, built from your resume and that job's analysis, to help you prepare for the interview. Your first one is created automatically after your first resume boost and emailed to you. After that, click Playbook on any job to create one and download it from the site. It is included in the job's job-to-score.

Better not. Every job is different, so a resume boosted for one job may not be the best fit for another. Boost each job on its own.

Your profile is rebuilt, and the open jobs you added today or yesterday are re-scored automatically, so their scores, best-fitting resume, and ATS fit reflect the resumes you have now. Older jobs keep their scores and show 'Scored with your resumes as of' a date, with a one-click option to re-score them. Re-scoring a job you already analyzed never uses one of your jobs-to-score.

No — you stay in control. We score and rank your jobs, tell you which resume to use, and prepare your tailored resume, cover letter and interview playbook; you decide where to apply.

Word (.docx), PDF, and plain text (.txt). You can store up to 5 resumes, or up to 10 once you have bought Pro, each targeting a different type of role. If you plan to use the resume boost, upload .docx: it is the only format we can edit in place, keeping your layout.

Upload your LinkedIn data-export ZIP for the richest signals, or your Connections file (CSV or Excel). We use it to flag when you already know someone at a hiring company and how senior they are — we never ask for your LinkedIn password, and never log in on your behalf. Uploading a new file replaces the previous one.

Yes. Your resumes, connections, and jobs are tied to your account and visible only to you — every user's data is fully isolated. We use your information solely to provide ResumeRuler to you: we don't sell it, we don't share it with employers, and your resumes and job data are not used to train AI models.

No. We read only the public job posting behind a link you give us, or the description you paste. We never log into any site on your behalf.

Yes. Remove your resumes and connections anytime from My account. To delete your account and everything tied to it, email support@resumeruler.com and we take care of it within a few days. If you score a job on the home page and never verify an email, that temporary data is deleted automatically after 7 days.

Email support@resumeruler.com, or use the Feedback tab on any page. We respond in 1-2 days.